Customer Delivery Driver Hours: Contract Type: Permanent/FTC Salary: £34844 with on target earnings of £37000 (the amount you’ll potentially earn with your commission) Location: Tewksbury If you ask anyone who works for Bensons what they love most about working here, it’s the people We want all our colleagues to feel like they’re getting out of the right side of the bed every morning As a Customer Delivery Driver here at bensons for beds, you are not just a driver You are the face of our business, providing customer service to the highest levels and truly going above and beyond for our customers every day. Remember, we are delivering beds here So having manual handling experience and being enthusiastic about physical roles are an essential part of this job. But you wont be alone, Our customer Delivery assistants work as part of a two person team delivering everything from our Mattresses, bed frames and furniture products in to our customers homes, which may include helping with assembling their bed frames. Training You’ll be pleased to know that we offer full training across all of our roles, including our Driving positions. This includes a blended style of training including E-Learning, Practical training and class room based learning. So you have all the information and skills needed to delivering a great service Commission Along with a great looking annual salary of (£ENTER SALARY HERE), we also offer a number of ways for you to increase your earnings through a very generous commission structure, which includes good customer reviews and safe driving scores. So, what will you do? Lift and manoeuvre customers orders including beds, mattresses and/or bedroom furniture to the room of the customers choice as part of a 2 man delivery team. Ensuring the home is left clean and tidy Engage all customers by communicating in a warm, friendly and professional manner, ensuring they are left with a positive impression of our service, championing Bensons products and doing all you can to deliver a great customer experience, as you would expect as a customer yourself. Complete your deliveries on time, to schedule and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead. Use the PDA scanner and complete paperwork to ensure customers orders are delivered correctly, promptly and accurately, and working with warehouse and cross dock teams as necessary to ensure products are loaded and delivered safely without damage. Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do. Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements. Who do we want? You must have a UK driving licence Cat C1 along with a valid driver’s CPC DQ card / valid drivers digital card Previous commercial driving experience in a 7.5t vehicle Previous experience and understanding of using digital tachographs Good people skills and some previous experience in a customer facing role Ability to lift and manoeuvre heavy items of furniture with manual handling experience is essential Understanding of EU Driving legislation and tachograph law Desirable experience of using a PDA Please note that for insurance purposes you should be aged 21 years or over. What will you get? In return for your contribution to the store’s performance, we offer a highly competitive base salary plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings £00000 based on your store sales target, but there is no upper limit to what you can earn beyond that In addition to that we offer you all these extra benefits: Life Assurance Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you’re off work long term due to illness Pension scheme – provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression – access to internal opportunities to build your career within Bensons for Beds