You will be joining a small, dedicated team at our well-established James Place centre in Liverpool. This role requires someone with excellent people skills who can work effectively and efficiently in an environment that is sometimes challenging. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will be the first person a man in suicidal crisis meets when he comes to James Place and will be the first point of contact for men calling the centre, often in times of distress, so it is vital that the successful candidate possesses strong communication and interpersonal skills. You will be able to provide a friendly welcome and create a sense of calm even when the centre is busy. You will support the Centre Manager and wider team to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be responsible for managing the reception area and waiting room, ensuring that the centre is always kept safe and tidy. You will be able to work proactively and have a high level of attention to detail.