As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.
You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.
Specific Duties and Responsibilities:
- Support a caseload of clients via regular phone conversations/teams calls offering appropriate guidance, building professional relationships and answering their queries. This may occasionally be face to face support*
- Answering inbound calls on the mentoring helpline to register and support new clients.
- Support clients with their mental wellbeing, through the use of, but not limited to, WEMWBS, Suicide Risk Assessments and Safety Plans.
- Being able to promote and signpost to other departments within Dads Unlimited to ensure our clients receive the support they require.
- Signposting and liaising with external organisations where appropriate, such as; Social Services, Mental Health Services, Police, Local Authority and Cafcass.
- Help promote and facilitate our Co-Parenting Workshop and Court Ready Workshop to our clients.
- General administration relating to client cases.
*Dependant on client location and operational feasibility.
No job description can cover every issue which may arise within the post at various times and the postholder is expected to carry out other du-es from -me to -me that are broadly consistent with those in this job description