Cycle Centre Assistant Manager With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week. CYCLE CENTRE ASSISTANT MANAGER | Circa £30,800 per annum In this role, you will assist the Cycle Centre Manager with the smooth running of all Cycle Centre facilities, including maintaining and driving the commercial management and control of associated costs. Other responsibilities will include supporting the Cycle Centre Manager in driving and delivering excellent guest service, achieving all financial targets, managing budgets and delivering agreed performance targets. You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this. The successful candidate will have a friendly and professional manner along with excellent communication skills as they will be required to build and maintain strong working relationships with colleagues including counter parts on other Villages. Previous supervisory / managerial experience is essential as you will be responsible for the motivation of the team as well as providing coaching and coordinating any training requirements. HOURS OF WORK You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 6am and 8pm. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis. ABOUT YOU Essential requirements: Excellent communication skills Ability to perform under pressure Excellent verbal and written communication skills Good working knowledge of Microsoft Office Excellent interpersonal skills and the ability to support, develop and challenge a team Friendly, genuine and warm towards guests and colleagues Ability to build relationships at all levels Desirable requirements: CYTEC qualification NVQ Level 2 or equivalent Knowledge of cycle maintenance Previous experience of leading a team in a service / operational environment ABOUT THE BENEFITS Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few: Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications If this sounds like your ideal job, then we’d love to see your application. Closing date: 24th September 2024 at 12 Noon Interviews to be held: Week commencing 30th September 2024 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Follow us - Facebook | X (Twitter) | LinkedIn At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.