Are you passionate about creating unforgettable experiences for guests? We’re on the lookout for a Guest-Obsessed Deputy Holiday Park Manager to join one of the UK’s leading and most celebrated leisure holiday businesses.
Why This Role? Imagine working at a vibrant holiday park that’s buzzing with energy and excitement. This park welcomes over 100,000 holidaymakers each year, has 900+ holiday home owners, and boasts a variety of high-volume entertainment, retail, and leisure activities. You’ll be at the heart of it all, ensuring every guest’s journey—from arrival to departure—is nothing short of exceptional.
What You’ll Do: As Deputy Holiday Park Manager, you’ll report directly to the Resort GM and take charge of the holiday experience team, leading and inspiring them to deliver top-notch service. Your focus will be on enhancing the guest experience, ensuring that every interaction leaves a lasting impression.
Who We’re Looking For:
* Guest-Centric Leadership: You have a proven track record of leading, coaching, and developing large customer-facing teams in the holiday park industry or related sectors such as retail, leisure, cruise ships, hospitality, or tourism.
* Strategic Thinker: You excel at managing a P&L, working within budgets, and driving financial success while consistently achieving excellent guest feedback scores.
* Collaborative Problem-Solver: With strong influencing skills, you’ll work closely with other managers to resolve issues and strategically plan to prevent future challenges.
* Experience Counts: Whether you’ve managed multiple departments in a large park or been a GM of a smaller park with deep knowledge of guest relations and commercial billings, your experience will be key to your success.
Why You’ll Love It:
* Work with the Best: Join a company recognized as one of the best employers in the UK, known for its commitment to its teams and guests alike.
* Career Growth: This role offers incredible opportunities to advance your career while living in a stunning location, with accommodation provided.
* Competitive Package: Enjoy a competitive salary of circa £55k/60k, plus a 25% bonus and accommodation.
If you’re ready to take your career to the next level and make a lasting impact on guests’ experiences, we’d love to hear from you. Interviews are available immediately, so don’t miss out on this fantastic opportunity!
Interviews are immediately available. Due to the high volume of applications, we regret that only those candidates meeting the above criteria will be contacted. Please ensure you are kept up to date with all our new roles by visiting our website jswrecruitment.com or following jswhospitality on X.