We are recruiting for a SC Cleared IT Engineer on contract to work for our client based in South East London.
Responsibilities:
1. Provide intermediate to advanced level desktop installation, configuration, support, and troubleshooting services.
2. Provide basic Wintel server installation, configuration, administration, and break-fix repairs.
3. Support basic Desktop & Laptop hardware and software in a W10/Win11 environment (HP, Dell, and Lenovo).
4. Possess Mac OS experience and knowledge, including desktop and Mac Book.
5. Utilize good MS Office products experience - Office 365 and Teams.
6. Experience using Apple, Android, and other mobile devices.
7. Understand wireless connectivity and fault diagnostics.
8. Floor walk and deal with any technical queries in walk-up Tech Bar environments.
9. Navigate around the OS to find and recreate desktop shortcuts.
10. Add printers and map network connections.
11. Follow scripts to build and configure laptops and desktops.
12. Perform moves and changes and set up workstations.
13. Have experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades, backups, tape library, storage, configuration, and hardware.
14. Possess Cisco knowledge.
15. Exhibit excellent customer skills.
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