We have an exciting opportunity to join the eCommerce Total Platform Content team as a Senior Content Coordinator on a 12 month FTC!
Total Platform at Next is an exciting new business-to-business online service that offers brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management. We let brands focus on their product and creative, and we drive their new online business forward including innovations, sales, operations and technology developments.
As part of this role, you will work across our Total Platform partners such as Reiss, Gap and Victoria's Secret to take change requests and growth opportunities requested from the wider business and help deliver them, ultimately improving the experience on site.
The content teams are responsible for updating and deploying new and exciting content across our family of websites & your day to day will involve collaborating with internal stakeholders, offshore teams and 3rd parties & using our various CMS applications to help deliver updates to our websites in a timely and efficient manner.
What we’re looking for is a truly motivated person who is passionate about fashion, who is willing to get stuck in and ultimately make their mark at one of the UKs biggest retailers.
We can offer hybrid working with part of the week working at our head office in Leicestershire and part of the week working remotely. (3 days office, 2 days remote!)
About the role
1. Using our CMS and CDN to update our platform as per business requests.
2. Deploying and editing new and exciting content daily across total platform clients, including homepage and landing page updates, navigation updates, search banners and more.
3. Liaising with our external clients and internal teams to ensure requests and issues are being resolved in a timely fashion.
4. Managing website issues, projects and tasks within project management software.
5. Working closely with our Online Trade & QA teams to ensure all website changes and updates are signed-off and launched on time.
6. Outside of this, you will also work closely with our development teams to help onboard new exciting content developments, while also helping deliver key seasonal activities such as Sales, New Collection launches and campaigns.
About you
7. Experience in an Ecommerce environment.
8. Previous experience in a similar role.
9. Experience updating online content using a CMS preferably CoreMedia.
10. A good technical mind and general understanding of HTML, CSS & XML is desirable.
11. Strong communicator with a real team ethic and the ability to work under pressure.
12. A genuine interest in fashion retail and Ecommerce.
13. Highly motivated with capability to work independently.
14. Adaptable to change and willing to support other team members when required.
15. Good at breaking down problems and finding relevant solutions.
16. Available to work callout shifts every once in a while after the training period.
17. Excellent planning, attention to detail and organisational skills.
18. Proficient in Microsoft Excel, Word, Powerpoint & Google applications.