Company Description
The Novotel London Bridge is hotel is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard and St Paul's Cathedral just around the corner. There are 182 chic bedrooms, Gourmet Bar and Restaurant as well as fitness centre.
Job Description
The Dual Site Conference and Event Executive is responsible for sale, organisation and smooth running of events on behalf of all clients for the Conference and Events Department in two hotels: Novotel London Bridge and Ibis Styles London Southwark as well as maintaining and increasing the quantity of sales, maintaining and developing new relationships with clients (new and existing).
Main responsibilities include:
- Responsible for the effective and efficient running of operations and the provision of all services of the Conference department
- Ensure that a consistently high level of service is delivered by the Conference Team at all times
- Ensure adequate coverage of areas at all times in direct relation to the levels of business
- Receive incoming calls, analyse client needs, prepare quotes, negotiate and conclude sales ensuring a prompt and professional follow up
- Apply the price and commercial policy of the establishment to maximize the turnover of the department;
- Maintain up-to-date records of all events and conferences. Manage the database, tracking new enquiries and business through conference
- Manage the conference diary and keep it updated of any changes, amendments and cancellations
- Assist with marketing of the function and the hotel,
- Ensure the proper distribution of conference work sheets on a weekly basis and the relevant information to all departments
- Adhere to company standards and systems such as Rfps, BDRC, Expotel enquiries, Venue Verdict etc
Operational duties which will include:
- Set up, refresh and clear up all the meeting or conference rooms and break-out areas and make sure they are left in a clean and tidy condition at all times
- Welcome guests, whether on the phone or in the hotel, giving information on the hotel and Conference facilities and escort organisers and delegates to their relevant areas
- Supporting F&B operation during breakfast and dinner service when required
Qualifications
Do you:
- present a professional, friendly and efficient impression of the Hotels at all times
- have good organisatonal skills
- are punctual and have good time-keeping
- have good computer skills
- are able to multitask
- have previous conference and events experience (mandatory)
Additional Information
Great talent deserves great rewards so here's just some of what we are able to offer:
- Training and development programmes
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
- Meals on duty
- Uniforms and dry cleaning
- Recommend a friend scheme
- Employee Advisory Service
- Discounts in shops and Hotels partners (Europcar, Merlin Entertainment etc. )
When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
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