Integrated Care Clinician (Paramedic) - Cwmbran
Band 6
Main area Remote Clinical Triage (Paramedic Role) Grade Band 6 Contract Permanent Hours
* Full time
* Part time
* Flexible working
37.5 hours per week (Shift work, Weekends, Bank Holidays) Job ref 020-AHP007-0125
Site Vantage Point House Town Cwmbran Salary £37,898 - £45,637 per annum, (pro rata if part time) Salary period Yearly Closing 06/02/2025 23:59
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received.
All applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than an application made in English.
Job Overview
The post holder will undertake telephone triage assessments of patients in an efficient and effective way, implementing the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols, and guidelines.
Will work primarily in an autonomous capacity, assessing, advising, and treating callers/clients within agreed guidelines.
Main Duties of the Job
1. To undertake safe and effective telephone clinical assessment, providing advice, and if necessary, onward referral to the appropriate agency/professional for people with a wide range of conditions accessing the service.
2. Exercise a high degree of professional autonomy and clinical judgement by critically analysing complex information.
3. Utilise the Clinical decision support software (CDSS) or a generic symptomatic assessment tool/framework.
4. Possess strong clinical skills and sound judgement underpinned by experience and theoretical knowledge.
5. Refer to other members of the multidisciplinary team as appropriate.
6. Manage calls in a safe, clinically/situationally appropriate and evidence-based manner in line with caller’s needs.
7. Identify emergency situations and redirect care appropriately.
8. Provide self-care advice to empower callers to manage their symptoms at home where appropriate.
9. Support callers to CHOOSE WELL by advising of the correct use of primary care, emergency services, and other health or social care related organisations.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for Our Organisation
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications and/or Knowledge & Experience
* NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
* Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.
Values
* Able to demonstrate the Trust values and behaviours.
Aptitude and Abilities
* Able to demonstrate strong listening and communication skills.
* Able to empathise with and reassure patients and their family members/friends in crisis situations.
* Able to take and follow instructions.
* Able to demonstrate team working with a collaborative style.
* Able to work to own initiative and make decisions.
* Able to demonstrate sound clinical decision making capabilities.
* Able to assess, minimise and manage risks and to defuse stressful situations and challenging callers.
* Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development.
* Highly organised and priority conscious.
* Evidence of continuous professional development.
* Committed to ongoing training and development including mandatory updates.
* Ability to work under their own initiative without direct supervision.
* Ability to speak Welsh.
Other
* Flexibility – expect to work a rotating shift system including working nights and weekends (unsocial hours).
* Ability to travel to other sites as required.
The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route.
Employer Certification / Accreditation Badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name David Hyde Job title Locality Manager Email address david.hyde@wales.nhs.uk
Alternatively, please contact onming.ma@wales.nhs.uk our Directorate Support Officer to arrange a discussion with a member of the Locality Manager team.
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