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dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We're looking for a Media Planning Manager who expects more from their career. This person will work with our biggest strategic accounts, partnering with sales, strategy, media enablement and capability to deliver best in class responses that unlock diversified revenue opportunities and drive growth in the client team.
We expect the Media Planning Manager to define, create, and own a centralised consistent process and framework for planning, setting the bar and providing quality control to offer an elevated level of response with a detailed level of knowledge of our media and market.
Your relentless passion, curiosity and planning capabilities will help shape the future of media planning at Tesco Media, collaborating with CPGs marketing teams, agencies and Tesco Media client teams. You'll be excited to collaborate with brands and the client teams on their biggest briefs building an insight led, full funnel marketing strategy with Tesco Media Insight, Clubcard audiences at the heart.
What you'll be working on
Growing the Media Planning Team
* Partner with relevant media verticals to create and embed a new client servicing model that supports our long-term growth ambitions.
* Become synonymous with a best-in-class media planning processes, that drive proven growth for our clients and our Tesco Media and Insight Platform reputation.
* Lead the Tesco Media team by example, demonstrating a passion for the craft of Planning, a drive for continuous improvement, and a depth of understanding in their client's business that is second-to-none.
* Raise the bar and establish high standards for Planning at Tesco Media, crafting insight led media plans that leverage the best of our tools, capabilities and propositions to unlock growth and drive our market reputation.
* Identify opportunities for specialist dunnhumby teams that drive tangible client and commercial value.
* Identify and create a planning training framework across the TM&IP business to enable ongoing training to drive growth and ensure all new starters are onboarded learning the right way to plan.
* Contribute and support the planning team: Nurture, train and develop the wider team by being an inquisitive, proactive, supportive team member where everyone feels valued and shares best practices.
Strategic Partner to Clients
* Build strong relationships with key client stakeholders and build confidence to interrogate a client's requirements to deliver the most value and best quality work.
* Be a key planning interface and consultant for our biggest CPG clients, working on their biggest briefs. Play a leading role in the delivery of our process, from designing the strategic direction to guiding the execution.
Collaboration with Internal Teams
* Support the Sales and Account Management teams in transforming relationships from working with suppliers to working more strategically with their clients.
* Build strong relationships and processes with internal teams to utilise and embed the planning capabilities and tools into a strategic planning process.
Delivery of Planning Expertise
* Create compelling narratives and presentations, adopting a full 360 media planning process and offering support to shape the work to ensure it meets the client objectives.
* Support client team with in-depth knowledge of where media channels fit within our planning framework and planning capabilities to make strategic planning decisions in line with the client's objectives.
* Support sales team in building annual plans/advertising strategy.
* A growth mindset and the passion to learn best in class planning through relationships with clients, agencies, colleagues and external courses.
* Pro-actively grow a detailed understanding of competitor set/retail media marketplace and drive this level of expertise across the sales team.
What we expect from you
* Experience at a media agency, media owner or client side building strategic media plans.
* Knowledge and understanding of customer journeys across all media channels and touch points.
* Knowledge of the media environment with a focus on digital and preference for retail media committed to evidence-based work.
* Strong understanding and/or experience of how media agency planning teams work.
* Client experience or Client facing experience with senior-level stakeholders at CPGs.
* A commercial mindset and an understanding of how to drive revenue through the development of strategic partnership plans.
* Strong and proven ability to identify, craft and channel insights into the strategic direction for a campaign.
* Ability to create and deliver compelling campaigns that leverage the power of the retailer.
* A compelling and confident presenter with excellent written, verbal and interpersonal communication skills; adept at delivering pitches and concepts to senior stakeholders internally and externally.
* Agile and able to adapt to rapidly changing circumstances/work under pressure.
* Comfortable in a fast-paced environment.
What you can expect from us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
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