Job Description Lead Administrative Assistant Location: Fitzwilliam Hospital, Peterborough Hours: 37.5 hours per week, Full-time Work shifts vary to cover between hours of 7am-9pm (Mon-Thurs), 7am-5pm (Thurs), 7am-5pm (Saturday) and 7am-4pm (Sunday). Late shifts and weekend shifts on a Rota basis). Salary: Depending on skills and experience Benefits Summary: Fitzwilliam Hospital is one of Cambridgeshire's leading independent hospitals with a reputation for delivering high quality healthcare treatments and services since 1983. The hospital is situated in the quiet landscaped grounds of the Milton Estate in Peterborough and has 47 rooms including 1 double room with en-suite facilities. The hospital provides services for both private and NHS patients. The role: We currently have a great new opportunity for an experienced Senior Administrator to join our team at Fitzwilliam Hospital, based in Peterborough. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. The team is extremely busy and needs someone with proven high quality customer service skills, a commitment to focusing on accuracy and delivery whilst maintaining the necessary speed to ensure all tasks are completed daily. You must be committed to upholding hospital policies and procedures and be fully IT proficient. Ideally we are looking for someone who has had pervious experience of managing a team and/or from a healthcare background. Duties may include looking after reception/ bookings, managing allocate, dealing with clinic changes via Maxims, annual leave cover and managing team workload when requires are some of the duties. Skills & Attributes: A warm, considerate and empathetic character Previous Admin experience Ability to make decisions and use your initiative Excellent written and verbal communication skills - face to face, via email and telephone. Fast and efficient computer skills Passion to deliver excellent customer service Excellent multi-tasking skills A flexible and positive attitude Work shifts vary to cover between hours of 7am-9pm (Mon-Thurs), 7am-5pm (Thurs), 7am-5pm (Saturday) and 7am-4pm (Sunday). Late shifts and weekend shifts on a Rota basis). Benefits: 25 Days Leave Bank Holidays Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. ACX LI-KH1 We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.