Are you looking for a new exciting opportunity working as a 2nd/3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management and implementation Keep documentation up-to-date and accurate Manage client expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence Excellent communication skills both written and verbal Certifications desirable Salary £35,000-£40,000 per annum, depending on experience ADZN1_UKTJ