Job summary
Private care Medical day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their Medical day Unit at our Sutton site.
This post is vital to the smooth running of the main unit. You will work in a busy environment, providing a supportive role to the clinical teams. The role also includes some movement around different parts of the hospital as well as admin based roles. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable.
The post is for 15 Hours a week Monday and Wednesday; with varied shifts between -, working at Sutton site on a rota basis. for further information please contact James Clark on 0208 915 6670 Ext 4678
Main duties of the job
The Scheduler is an integral member of the Private Care Medical Day Unit team, under the supervision of the Scheduling Coordinator and the PPMDU Scheduling Manger. The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties. The working days will be Monday - Sunday various shifts patterns
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification :
1. To deal with all new patient chemotherapy requests from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
2. To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
3. To liaise with the clinical teams and nursing staff to prioritise the scheduling of new requests.
4. To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.
5. To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
6. To plan and to reschedule workload, when necessary, to ensure that the unit capacity is optimally utilised.
7. To book chemotherapy prescribing clinic and treatment appointments for all patients receiving chemotherapy.
Person Specification
Education/Qualifications
Essential
8. Good general education
Desirable
9. ELC (European Computer Driving Licence) or equivalent
10. NVQ Customer Care
Experience
Essential
11. Minimum of six months working in a healthcare environment
Desirable
12. Understanding of working with patients who are critically and chronically ill
Skills Abilities/knowledge
Essential
13. Ability to work as part of a team
14. Ability to work under pressure
15. Awareness of patient confidentiality
16. Experience of working with computers
17. Work to tight Deadlines