We offer an unrivalled shopping experience combining the experience of Kurt Geiger, Selfridges and our luxury brands.
Requirements
1. WE NEED YOU TO:
2. Ensure customer service is of the highest standards at all times
3. Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
4. Protect the Kurt Geiger & Selfridges brand
5. Ensure your area maintains excellent visual presentation which is consistent with company guidelines
6. Be an expert in fashion and latest trends
7. Support management in training and developing team to maximise sales
8. Support in performance management of team
9. Support with floor control
10. Assist in customer queries and complaints to ensure customer satisfaction
YOU WILL NEED:
11. Have previous experience in luxury retail within a clientelling and service driven environment
12. Experience at a similar management level
13. To be a customer service ambassador with the ability to drive a unique but memorable customer experience that builds loyalty
14. Proven ability to drive sales and team
15. To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
16. Competitive basic salary
17. Generous comission structure
18. Gorgeous shoes each season
19. Amazing employee discounts