Exciting Opportunity Alert! We're on the lookout for an exceptional General Aftersales Manager for a premium brand dealership in Reading, Berkshire.
With a salary of up to £80,000 basic + bonus - OTE up to £110,000, and a tax-efficient company car, this role promises both professional growth and personal benefits.
Our client, a leading UK franchised retailer, represents some of the world’s best brands.
As the General Aftersales Manager, you'll lead a vibrant team of 20 Vehicle Technicians, 2 Workshop Controllers, and 5 Service Advisors.
Key Responsibilities:
• Achieve key performance indicators for service and parts.
• Enhance efficiencies and profitability in Aftersales.
• Sustain and improve customer satisfaction.
• Develop a customer-focused team atmosphere.
• Accurate and timely response to customer complaints.
• Control of costs, stock, and budgets.
• Ensure correct warranty procedures for monetary recovery.
We’re seeking candidates with a robust Aftersales Management background, especially within premium brands, and experience managing large teams. A full and valid driving licence is a must.
Benefits include:
• 33 days’ annual leave, rising with service.
• Excellent bonus scheme.
• Retail and gym discounts, healthcare plans, cycle-to-work scheme.
• Flexible pension scheme.
• Family-friendly policies.
• Wellbeing programme.
• Ongoing recognition and a community volunteering day.
To apply, please send your up-to-date CV to Jonathan Sweasey at Pybus Recruitment.