The Alumni Relations Manager will successfully engage alumni to build a thriving community that provides meaningful benefit to our graduates and inspires them to give back to support the University’s strategic priorities through volunteering and philanthropy. As the team enters a new growth phase, this is an exciting time to join and maximize the opportunity of a renewed emphasis on the alumni engagement programme.
With support from the Head of Fundraising and Alumni Engagement, the post holder will develop and deliver communication and events plans that drive long lasting, mutually beneficial relationships with the Stirling alumni community, growing the number of alumni who are contactable and engaged. The role will also have operational responsibility for devising and growing an alumni volunteer programme, providing alumni and stakeholders with clearly defined opportunities to remain involved that align with the strategic needs of the institution.
The post holder will report to the Head of Fundraising and Alumni Engagement and will work with them and the Director of Development and Alumni Relations to foster a culture of cohesive alumni engagement across the institution, working collaboratively with colleagues from faculties and the wider Communications, Marketing and Recruitment Directorate, of which Development and Alumni Relations is an integral part, to achieve both directorate and institutional goals. The Alumni Relations Manager will also have direct line management responsibility of the Alumni Relations Officer, providing direction, motivation, and support to facilitate high-performing members of the team.
Description of Duties
Strategy and Planning
* In collaboration with the Head of Fundraising and Alumni Engagement and other relevant colleagues, contribute to the development of and successfully implement a multi-year alumni relations and stakeholder engagement strategy, with day-to-day operational responsibility for planning and delivering all alumni relations communications and activities.
Management
* Provide clear and supportive line management to the Alumni Relations Officer, including agreeing objectives and work plans; managing performance through regular one-to-one discussions; and undertaking performance reviews in line with university policies.
Operational
* Liaise with and support alumni groups who wish to arrange activities and events on campus, nationally and internationally, ensuring mutual benefit.
Finance & Reporting
* Support the Head of Fundraising and Alumni Engagement to plan and monitor the alumni relations budget, ensuring activities are tailored to the available resource and the programme is managed within budget.
Knowledge and Experience
* Educated to degree level, with substantial, relevant experience in a similar role.
* Demonstrable experience of alumni relations or mass stakeholder engagement, preferably in higher education or non-profit sector.
Skills and Attributes
* Highly motivated with a positive, solutions-focused attitude, taking genuine pleasure in building relationships and working collaboratively to improve services and processes.
* Strong project management and planning capability and a proven ability to manage conflicting priorities within tight deadlines using a strategic mindset.
The purpose of this role is to generate philanthropic income by developing and nurturing excellent relationships with donors, prospects, alumni, and internal stakeholders. As the Development and Alumni Relations team, which sits within the wider Communications, Marketing and Recruitment Directorate, enters a new growth phase, this is an exciting time to join and maximize the opportunity of a renewed emphasis on our fundraising and philanthropy programme.
Reporting to the Head of Fundraising and Alumni Engagement, the post holder will initiate and maintain personal relationships with individual supporters and potential supporters, building the University’s giving programme and growing our philanthropic income. Working alongside the Head of Fundraising and Alumni Engagement and colleagues across the University, the post holder will be key in the implementation of our Development Strategy, identifying and defining fundable projects that meet the University’s strategic aims before working to grow sustainable income sources to match them.
The post holder is likely to have strong experience in Individual Giving and will show outstanding communication, negotiation, and diplomatic skills. They may have experience in other forms of philanthropic giving, including Trusts and Corporate giving, and/or be able to evidence their ability to meet the essential role requirements through directly transferable skills.
Description of Duties
Strategy and Planning
* Working with the Head of Fundraising and Alumni Engagement, support the annual planning process to produce effective plans to achieve income targets.
Management
* Provide clear and supportive line management as required, according to future growth of the team. This would include agreeing objectives and work plans; managing performance through regular one-to-one discussions; and undertaking performance reviews in line with university policies.
* Manage a portfolio of prospects and supporters; prepare cultivation and solicitation plans to deliver annual income targets.
* Work with the Head of Fundraising and Alumni Engagement, senior management team, and Deans of faculties to shape the Case for Support.
Knowledge and Experience
* Education to degree level, or possess a relevant professional qualification.
* Extensive relevant work experience in a similar role in fundraising, or strong evidence of directly transferable skills.
* Demonstrable personal success in the ability to solicit, negotiate, and secure major gifts from high-net-worth individuals – or ability to demonstrate similar outcomes utilizing strongly transferable skills.
Skills and Attributes
* Outstanding written and verbal communication skills, with an ability to understand the needs and perspectives of a diverse range of individuals and produce accurate, inspiring, and engaging copy.
* Excellent organizational skills and ability to prioritize a demanding workload in a pressurized environment.
* Hybrid: Glasgow, minimum of 2 days in the office.
* Closing 17th February 2025.
Are you passionate about making a difference through philanthropy? Join the University of Glasgow as a Philanthropy Officer and play a key role in advancing our fundraising and alumni engagement strategies. In this exciting position, you’ll have the opportunity to build compelling propositions, identify and cultivate relationships with prospective donors, and secure major gifts ranging from £10K to £1M. Your efforts will directly contribute to meeting ambitious activity and revenue targets, helping us drive meaningful change.
Candidates should have a strong understanding of major gift fundraising and experience in fundraising, sales, or a similar target-driven role is essential. If you’re ready to make an impact and bring your skills and motivation to an inspiring cause, we’d love to hear from you!
Job Purpose
Contribute to the implementation of the University of Glasgow’s fundraising and alumni engagement strategies by building compelling propositions and identifying, cultivating, and soliciting prospective donors with capacity to give from £10K to £1M, meeting targets for activity and revenue.
* Hybrid: Glasgow. Minimum of 2 days in the office.
* Closing 11th February 2025.
Job Purpose
Provide administrative, events and communications support to assist in the delivery of legacy and trust fundraising including the management of legacy gifts and the management of relationships with donors’ families, executors, and legacy pledgers.
Main Duties and Responsibilities
1. Secure and schedule appointments with legacy pledgers, prospective pledgers, Trustees and Trust Administrators for all members of the Legacies and Trust teams. Draft meeting plans where necessary, book and arrange travel, and prepare and compile briefing packs with meeting locations, directions etc. Use own judgment to resolve any problems because of last-minute changes to appointments and travel arrangements. This will involve dealing with influential people external to the University including prospective and existing donors.
2. Use Raiser’s Edge to maintain accurate records and manage data relating to legacy pledgers and donors and their gifts, ensuring that all information is up-to-date and correct. Make judgments on the best way to reflect meetings and relevant information on the database, ensuring a complete record of the relationship with the University is maintained and that privacy regulations are complied with. Use expertise to suggest improvements to procedures.
3. Assist in the process of identifying and managing segments of the alumni/donor database from which potential legacy pledgers could be drawn. Interrogate databases and spreadsheets to support stewardship, events and fundraising and run legacy activity reports in liaison with Planning & Development Operations staff to monitor progress.
4. Maintain an action timeline to ensure all legacy administration and stewardship activity is completed efficiently and ensure legacy fundraisers maintain efficient contact and follow up, “managing up” where required to ensure actions are completed.
5. Work with gift management staff to ensure legacy gifts are correctly allocated to the appropriate fund.
6. Coordinate arrangements for events for the 1451 Society of legacy pledgers, including drafting invitations, liaising with guests and venues, compiling materials such as information packs, presentations, signage and badges. Ensure the correct people receive the correct invitation and that an accurate picture of invitations and attendees is maintained and recorded on Raiser’s Edge database.
7. Support the delivery of selected follow up actions for legacy pledgers or prospective pledgers, for example coordinating campus visits involving academic departments and the University’s Senior Management Team, liaising across the University and with donors to compile schedules.
8. Support the communication strategy for legacy fundraising and stewardship by writing and editing communication materials, sourcing quotes and content and liaising with bequest pledgers and executors. With guidance, draft, upload and ensure the maintenance of content for the University’s web pages on legacy giving in liaison with Development & Alumni and Marketing colleagues. (CMS T4, training will be given).
9. Act as liaison with the Regular Giving Team and Digital team to provide legacy information to support mass mailings, telephone fundraising and legacy communications on social media.
10. Act as first point of contact for enquiries related to legacies and, when appropriate, act in the place of the Legacy Gift Manager / Philanthropy Officer - Legacies when they are absent or unavailable by responding to queries in a timely and efficient manner to maintain the smooth running of the operations.
11. Provide the Strategic Philanthropy Manager (Legacies and Trusts), Trusts and Foundations Manager and Philanthropy Officer-Trusts with administrative support as and when required to maximize income from Trusts and Foundations. This may include producing gift acknowledgements, proof reading of applications, formatting of applications, coordinating information and assisting in the submission of applications to Trusts and Foundations as and when appropriate.
12. Keep general administrative procedures up to date, including drafting correspondence, opening mail, photocopying and filing as well as arranging catering and supporting visits with donors.
13. Act as a purchasing officer as required.
14. Participate fully as a member of the Development & Alumni and External Relations teams, ensuring strong links and good working relationships.
15. Be prepared to undertake projects appropriate to the grade of the role but that might fall outside its direct remit of as the line manager, Director and/or Vice Principal External Relations may advise. This will include providing administrative support in other areas of the Development and Alumni team and External Relations directorate from time to time.
We’re experts in helping communities live more sustainably – making social and environmental change happen, project by project, so people and our planet can thrive.
We believe powerful change can be simple to make: small steps everyone can take to make their own lives better can help our world towards a healthier, more sustainable future too.
As our Energy Advice Coordinator, you’ll play a key role in helping people make changes to the way they live that will be good for them and good for the planet. You’ll be focused on helping our Energy team deliver our new Community Energy Empowerment Programme across the Forth Valley and Loch Lomond and Trossachs National Park region. This programme is closely linked to our Climate Hub programme, and as such you will liaise closely with the Climate Coordinator, to ensure both teams add value and maximize outcomes.
You’ll also work with FEL partners to unlock investment and kick-start new initiatives around environmental sustainability and tackling climate change. You’ll lead a small team looking after volunteer recruitment, support and retention for this new programme, and will occasionally be needed to work evenings or weekends. Your base will be at our main Stirling offices, but we support hybrid and home working too. This role involves travelling to community centres and private residences across the Forth Valley.
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