Bank GP Receptionist
Department: Patient Welcome
Employment Type: Zero Hours
Location: South East London Sites
Compensation: Competitive Hourly Rate
Description
Bank GP Receptionist – Join Our Team!
The Job
We’re looking for a friendly, efficient Bank GP Receptionist to support our clinical teams and provide excellent patient care. In this role, you’ll be the first point of contact for patients, answering queries, booking appointments, and ensuring the practice runs smoothly. You’ll follow systems and protocols to maintain confidentiality and a safe, welcoming environment.
Details
· Location: Across South East London
· Shift Pattern: 8:00am-4:00pm & 10:30am-6:30pm (flexible availability required)
· Hours: This role is ideally suited to candidates with flexible, short notice availability.
· Salary: Competitive hourly rate
Key Responsibilities
* Answering patient queries and booking appointments with the right clinicians.
* Contacting patients for health checks, vaccinations, and follow-up care.
* Ensure smooth operation of the front desk, adhering to practice protocols.
What we are looking for?
* Good communication skills, a friendly and empathetic approach.
* Ability to manage patient needs effectively and confidently.
* While experience in GP practices or with EMIS is a plus, it’s not required.
* Background in customer service or second languages is also helpful.
* Good IT skills (confident with Microsoft Office Package).
* Willing to travel to all of our sites across South East London.
Benefits
* A supportive team environment.
* Opportunities for growth in a rewarding healthcare career.
* Pension Scheme.
* Social events.
* Cycle to work scheme.
* Glasses and eye test contributions.
* Blue Light Card available for all employees in the NHS, offering lots of retail discounts.
If you're a quick learner, solution-focused, and eager to make a difference in a supportive team, we'd love to hear from you. Apply today!
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