Vehicle/Service Technician - Package
Job Benefits:
* Basic Salary of £32,282
* 25 days annual leave + 8 Bank Holidays
* Company pension scheme
* Employee referral programme
* Annual bonus potential of £16,000
* Manufacturer training
* Harwoods Academy
JOB PURPOSE
Department/Business/Location: Workshop/Basingstoke JLR
Reports to: Workshop Controller and Aftersales Manager
Direct Reports: N/A
KEY RESPONSIBILITIES:
* Carry out repairs and servicing to the highest standards and to the appropriate specification.
* Use diagnostic equipment and a systematic approach to ensure vehicle faults are diagnosed and rectified.
* Understand the latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
* Ensure all work is carried out observing safe working practices.
* Adhere to manufacturer and dealer quality standards.
* Liaise and seek advice from colleagues and supervisors to meet deadlines and quality standards.
* Complete relevant service documentation in line with brand standards, warranty, and site requirements.
* Complete high-quality vehicle health checks and videos in a timely manner.
* Maintain workshop health & safety and housekeeping standards.
* Continue professional development through manufacturer training pathways including Hybrid and BEV technologies.
Skills & Requirements
Essential:
* Relevant NVQ / IMI Light vehicle maintenance qualification.
* Competency in numeracy, literacy and IT.
* Energy and enthusiasm.
* Full UK driving licence.
* Smart appearance.
Experience:
Desirable:
* Main dealer experience.
* Manufacturer training and qualifications.
The Harwoods Way:
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement:
* We Treasure our people and our customers
* We challenge ourselves to grow & improve
* We grab responsibility
* We run in the same direction as one team
* We inject energy and fun into our work
We are a top 30 automotive dealer group, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN.
We operate across 6 counties in the South East of England: Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry-leading people development programme.
Job Types: Full-time, Permanent
Pay: £32,282.00-£48,282.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company pension
* On-site parking
* Referral programme
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
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