Job Title: Credit Control Admin AssistantSalary: £24,000 per annumReporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5 The RoleAn opportunity has arisen for an Admin Assistant to join our Credit Control team based in Wilmslow. Key Responsibilities Additional Service billing Cash allocation Sending VAT schedules/invoices/statements/copy agreements to clients as requested Re-instating & setting up new direct debits Managing cancelled direct debit BACS report Amending bank details on customer accounts Resolving customer queries Processing refunds Calculating settlement figures & processing settlement invoices Processing monthly VAT schedule run Other ad hoc tasks as required The Person Basic Admin skills High level of attention to detail Experience of Microsoft Word, Excel, Outlook Professional attitude and persona Positive outlook Strong work ethic Able to prioritise workload Ability to communicate with clients and staff at all levels Generate and maintain solid working relationships with customers and colleagues Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Hit Apply now to forward your CV.