East Court Lane surgery are a warm and welcoming one partner practice based in Gillingham.
We are a friendly team who work together to deliver an excellent service to our patients.
Main duties of the job
This role is an all-round role with lots of variety. You will be responsible for welcoming and helping patients at our reception desk, answering the telephone to book appointments and deal with patient enquiries. You will also be responsible for all patient-related administration including processing prescriptions, making referrals, and registrations.
We use Emis web and Docman.
About us
East Court Lane surgery are a warm and welcoming one partner practice based in Gillingham.
We are a friendly team of 7 staff who work together to deliver an excellent service to our patients. We are part of Rainham PCN and work collaboratively with our fellow PCN practices.
We have access to a Multi-disciplinary clinical team including mental health workers, physio, pharmacist, and chronic disease management nurses.
Job responsibilities
This role is an all-round role with lots of variety. You will be responsible for welcoming and helping patients at our reception desk, answering the telephone to book appointments and deal with patient enquiries. You will also be responsible for all patient-related administration including processing prescriptions, making referrals, and registrations.
This role will be working 20 hours per week; shifts are either 08:00-13:00 or 13:00-18:30 Monday-Friday on a rota basis.
Person Specification
Experience
* It would be desirable for you to have had experience working within a GP practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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