Harrison Carloss is looking for a Senior Account Manager or Account Director to join their team in Stoke-on-Trent.
We’re looking for an awesome and experienced addition to our Client Services team.
If you’re a Senior Account Manager or Account Director looking to take the next step in your career, then this could be the perfect opportunity for you!
A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for strategic marketing, and excellent communication skills.
Soft Skills:
* Communication Skills
* Teamwork
* Problem-Solving
* Time Management
* Critical Thinking
* Interpersonal Skills
* Creativity
* Decision-Making
* Attention to Detail
* Self-Motivation
* Leadership
* Stress Management
Requirements:
* 3+ years’ experience working in a full-service or digital agency environment in a client services role
* Passionate about all things marketing and strategy
* Excellent communication and organisational skills
* Confident coordinating timelines and schedules
* Accurately understands and executes project and creative briefs
* Innovative and creative
* Self-starter uses initiative
* Fast-learner and multi-tasker
* Sociable with a desire to work in a motivated & fun team
* Thrives in a fast-paced and collaborative environment
* Strong attention to detail
* Clearly articulates feedback
Duties:
* Managing the relationship with clients and delivering first-class levels of customer service
* Managing client campaigns, ensuring all elements are built, implemented, and managed on time and to budget
* Progressing marketing activity prescribed for the client
* Planning and delivering marketing campaigns for clients while keeping up to date with the latest trends
* Keeping in touch with clients at key points and proactively reporting results to them
* Dealing with account issues and resolving them with the help of internal teams
* Quality assuring the information we receive and send to the client
* Documenting your work with each client including the use of our job CRM system
* Reviewing results with the team to ensure everything is on track for the client
* Identifying opportunities for growth with clients and ensuring profitability of accounts
* Getting to know clients and their wider business, ensuring we are positioned as a key partner and extension of their team
* Occasional travel to client meetings
Competitive salary dependent on experience, flexible start and finish time, 33 days holiday (including bank holidays), additional holiday after 5 years of service, 24 days work from home allowance, death in service cover, company pension, creative & culture-filled modern office, relaxed working environment, regular team events, and free Nespresso, tea, coffee, and fresh fruit.
Don’t bring us the answer, just the problem. We're a strategy-led creative and digital agency with a passion for problem-solving.
Get discovered by leading agencies searching for new talents. Submit your CV and take the next step in your career.
#J-18808-Ljbffr