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Base pay range
Director - Permanent Events and Executive Search at Change Hospitality
Sales and Events Manager
London Hotel
My client is looking for a fantastic people manager to join their team and run the sales and planning of a large hotel with some fantastic conference space. To manage and direct all aspects of the Meeting & Events Sales department and ensure the department meets and exceeds budget and maximizes the conference and events revenue and profit, through diary management, active selling and commercial management techniques.
The Role:
* To ensure the department operates with a sales attitude and all personnel are aware of sales opportunities within the hotel and the group to maximize revenues.
* To co-ordinate any meeting organiser or client show rounds to hotel.
* To build a consensus and negotiate mutually beneficial solutions to problems.
* Through consistent use of Best Practice, maintain high quality information/client needs which are distributed to all other departments.
* Ensure all enquiries are dealt with promptly, in a friendly manner.
* To set and amend a clear sales/revenue strategy for each level of demand and is communicated throughout the department.
* To ensure the team have a full understanding of Actual Performance vs. the budget vs. forecast and the strategies in place. To set daily/weekly targets for the team.
* To communicate relevant financial information to the team.
* To proactively phone existing clients for repeat business.
* To participate in the weekly/monthly revenue meetings.
* To maintain up to date & accurate information/data in new or existing systems. To develop SOP’s and monitor to ensure are in place.
* To maximize and deliver all sales opportunities in line with the hotel’s business plan.
* To participate in client events in the hotel in conjunction with sales department.
* To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy.
* To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member.
* To conduct hotel Senior Duty Manager shifts maximum once a month.
* To manage all online MICE websites to ensure all details are correct and promotions are uploaded with approval of the Sales & Marketing Manager.
If this sounds like you, get in touch for more information today.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Hotels and Motels, Hospitality, and Events Services
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