Apprentice Customer Service Assistant, Borehamwood
Client:
CCF
Location:
Borehamwood, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
95e884a762ce
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Customer Service involves various responsibilities. Being Completely Customer Focused is our core value. Part of the Travis Perkins Group, CCF is a nationwide distributor of insulation and interior building products for the UK construction industry. Our goal is to be industry leaders in customer service by providing comprehensive support to our customers.
Role Overview:
As an Apprentice Customer Service Assistant, you'll have the opportunity to develop your skills in building customer relationships. No prior expertise in our products is necessary, as you'll join our industry-leading apprenticeship programme to acquire the essential skills, knowledge, and behaviors for success.
Our CCF Pursuit of Better Certificate is a 12-month apprenticeship that covers:
* Our safety culture within branches
* The products we sell and services we offer
* What differentiates us and maintains our position as the top choice for customers
We support your development with study time included in your work schedule, and provide 1:1 coaching, mentoring, and technical training to facilitate your career growth. Our apprenticeship programs can lead to further development opportunities up to executive levels.
Daily Responsibilities:
* Build relationships with customers both over the counter and via phone by taking orders, providing quotes, and offering solutions
* Assist customers with product inquiries and purchases using your product knowledge
Benefits:
Competitive salary, 22 days holiday, colleague bonus, discounts across the Travis Perkins Group, and online retail discounts. Our hours promote a healthy work-life balance, with most weekends and bank holidays free.
Ideal Candidate:
We seek individuals with leadership potential, eager to learn and grow across all business areas, aiming for a long and successful career with us. We are committed to inclusivity, ensuring everyone feels safe, welcome, and authentic at work. Be yourself—it's what makes us unique.
Additional Notes:
If you are not a passport holder of the country where the vacancy is located, a work permit may be necessary. Please check our Blog for more details.
Do not include bank or payment details in your application. All applications should be submitted via the 'Apply now' button.
Created on 26/04/2025 by TN, United Kingdom
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