Healthcare Science Support Worker (higher MLA)
Alder Hey Children's NHS Foundation Trust
We are seeking to recruit a Healthcare Science Support Worker (higher MLA) to work within the busy paediatric Laboratory Medicine department. We are looking for an enthusiastic and well-motivated individual with good communication skills and attention to detail. Working as part of a team across disciplines, you will contribute to the provision and further development of a high-quality diagnostic service.
Main duties of the job
To participate in the reception and pre-analytical processing of samples and to perform some analytical diagnostic functions within the laboratory. The post holder will be required to enter patient and specimen data accurately on the hospital information system, receive and process samples, deal with sample reception queries, help maintain stocks of consumables available to the laboratory and wards, and participate in a variety of laboratory diagnostic and housekeeping duties related to all disciplines of pathology.
Job responsibilities
1. Providing sample reception support to all disciplines within laboratory medicine and within specific work areas as required.
2. Carrying out analytical processes under the supervision of Biomedical Scientists (BMS) to provide a diagnostic service.
3. Receiving, collating and performing the preliminary processing of a variety of patient specimens for biomedical analysis, acting on any issues with unlabelled or mislabelled samples as required.
4. Manually pipetting plasma/urine samples prior to appropriate storage or analysis.
5. Dealing with reception and telephone queries from various Trust staff, GPs and visitors to the department.
6. Organising own day-to-day work, prioritising urgent and emergency workloads.
7. Performing clerical tasks such as inputting patient demographics and input/retrieval of test request details on laboratory IT systems.
8. Operating the pneumatic pod system and ensuring performance issues are reported.
9. Identifying and processing high risk/infectious specimens safely and appropriately.
10. Prompt referral of non-routine issues to senior staff.
11. Performing general housekeeping including the cleaning of centrifuges, glassware and work surfaces; and the preparation of disinfectant for use.
12. Maintaining the safe and confidential storage and retrieval of records and specimens, both physically and electronically.
13. Processing and sending away samples to reference laboratories.
14. Attending meetings and maintaining an up to date knowledge of new developments in the laboratory.
15. Complying with Trust and Departmental Health and Safety policies; reporting accidents, hazards and defects as soon as possible.
16. Assisting in completing incident reporting forms when incidents or errors are identified, e.g., mislabelled or incorrect samples.
17. Proposing changes and contributing towards improving working practices, turnaround times and SOPs (standard operating procedures).
18. Using expensive complex equipment and, where appropriate, performing preventative maintenance in accordance with manufacturers' instructions and local SOPs.
19. Ensuring the proper and efficient use of consumables without wastage, performing stock checks and alerting the senior staff when stock levels are low.
20. Checking the delivery hub regularly, signing for deliveries and assisting in the distribution and storage of deliveries and stock according to departmental material management policies.
21. Performing Quality Control tests.
22. Dispensing and collecting liquid nitrogen following completion of safety training.
23. Undertaking water flushing requirements.
Person Specification
* Qualified to GCSE level in English, Mathematics and Science or Evidence of English language proficiency or NVQ level 3 or equivalent.
* Experience of practical work in an appropriate laboratory environment.
* Experience of practical work in a paediatric laboratory.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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