Azure Support EngineerPortishead – HybridUp to £45,000 + BenefitsI am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent Azure Support Engineer to join the growing team. You can expect to be supporting the wide client base with various IT issues.Responsibilities for the Azure Support Engineer:Provide 3rd Line Level support across a range of complex incidents, leading from a technical standpointEngage with customers through various channels to provide effective service to customer end usersPrioritisation and management of allocated tickets, ensuring these are resolved within agreed SLAsProvide in depth technical diagnosis and resolutions of incidents around Azure, 365 and similar Microsoft platforms.Be a point of escalation for technical queries from the 1st and 2nd line teamsSkills & ExperiencePrevious experience of providing IT support at 3rd line levelExperience of administering and supporting the latest Microsoft Technologies (Azure, 365, Servers)Ability to build, configure and support Windows desktop systemsThis role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. The role offers ample opportunity to progress your career further with routes into cyber security. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV.