Job Title: Client Manager Level & Responsibility: This role is at a Manager level or equivalent and has responsibility over a portfolio of clients as well as a team. This role might be better known as Account Manager in other businesses. Salary: £39,000 per annum, depending on experience plus a 10% bonus scheme Location & Hybrid Working: 2 days a week in our Nottingham office The role We are looking for a Client Manager to join our agency partnership with Boots in our Boots Media Group team In this role, you will focus on connecting their brands with a large base of shoppers. You will manage a portfolio of clients and health and beauty brands. You will be accountable for the delivery and activation of campaigns from initial strategy development and briefing through to implementation and evaluation. You will lead multiple categories and a team which you will be accountable to deliver against contractual budgets for your business category. Why SMG? We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it’s because of this that we’ve been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years. We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites Generous discretionary bonus scheme ♂️ £1,800 yearly wellbeing fund (on top of your salary) towards your personal wellbeing and passions 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing £500 yearly “Uni Fund” towards learning and development Free headspace subscription 4pm Friday finishes all year round Two fully paid conferences a year at Summer & Winter, as well as a dedicated team that put on activities and celebrations throughout the year Why you? In line with our company values, within your role you'll want to stay honest, stay hungry, stay foolish, and most importantly, have fun More specifically, you'll have / be: Exceptional leadership qualities, with demonstrable experience of people coaching and management. Experience of working towards ambitious targets, with a strong numeracy and data reading abilities, with total commercial acumen. Budget control and management Strong presentation skills. Proficient in the use of Excel, Google Analytics and Power Point. A proven track record in the development and planning of strategic marketing campaigns, which delivered positive results. Exceptional communication and relationship skills to confidently work with senior stakeholders and external clients with key brand priority management. The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. Great organisational skills with excellent attention to detail. P.s. we try really hard to make sure that we list only essential criteria here, BUT if you think you can do an amazing job, yet don't have every single thing on this list, we'd still love to hear from you. What you'll be doing We pride ourselves on creating challenging and exciting opportunities, meaning that no two days are the same. However, here's an idea of what your responsibilities will look like: Work hand in hand with strategy and insight to understand client goals, challenges and market conditions to develop tailored strategies. Develop proposals and strategies based on supplier budgets and objectives to create a cohesive media plan that will deliver against KPIs Liaise with a variety of internal and external stakeholders to active branded activity across a range of channels, including on and off-site media within agreed timelines, following creative guide lines Ownership of driving commercials for the categories under your remit to help contribute towards wider business targets, manage forecasts and reporting on these Line management of direct reports, holding weekly meetings, creating workplans, on the job coaching, hosting appraisals and tracking their day-to-day output. Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard, showcasing the team at its best. Build positive relationships and communicate confidently with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted and senior member of the team. Define, strategise and deliver category growth whilst aligning to key stakeholders and report progress. More information and resources to support you & your application To find out more about our agencies and departments, click here. To find out more about our application & interview process and supporting you through this, click here. To find out more about Diversity, Equity and Inclusion at SMG, click here. To take a look at our FAQ's, click here. 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