HR Document Consultant
£23,000-£25,000
Fully office based role (essential)
Based in Hinckley, Leicestershire
8:30am - 5pm
2 stage interview process
Working for a HR Consultancy firmClient Details
HR Document Consultant for a HR Consultancy service.
£23,000-£25,000
Fully office based role (essential)
Based in Hinckley, Leicestershire
8:30am - 5pm
2 stage interview process
Working for a HR Consultancy firmDescription
HR Document Consultant:
Manage relationships with a large volume of clients
Manage the documentation inbox, responding and actioning queries within the agreed SLA
Attend 4 meetings per day, with different clients and industries
Responsible for drafting client documentation
Meet personal and department KPIs and SLAs
Guide clients, provide advice, answer queries related to all employment law/HR queries
Must be confident speaking to clients via phone, email and face to face on a daily basis
Refer appropriate products and services to clientsProfile
HR Document Consultant:
HR, Law, Sales, Contact Centre, Recruitment background would be beneficial to the role
Excellent customer service skills
Able to support and pro-actively meet KPI's
Able to work to tight deadlines and competing priorities
Able to manage relationships with clients and stakeholders at all levels
Able to manage a friendly, efficient and seamless service to clients
Excellent written, documentation and reporting skills
Knowledge of HR processes and legislation
Remain professional in a fast-paced environment
Comfortable selling products and generating new business
HR graduate, CIPD, or equivalent work experience desirableJob Offer
HR Document Consultant
£23,000-£25,000
Fully office based role (essential)
Based in Hinckley, Leicestershire
8:30am - 5pm
2 stage interview process
Progression encouragedBenefits:
25 days holiday + 8 bank holidays
Extra day of for your birthday
Access to the Employee Assistance Programme
Private medical (with length of service)
Discretionary profit share