An exciting opportunity has arisen at Sheffield Teaching Hospitals to work within Switchboard as a Telephonist.
The Telecoms department provides voice services to the 5 physical hospitals that deliver acute services to the Trust, alongside a plethora of Community sites across the City. At its core, the department is responsible for the organisation's 24/7/365 switchboard service and provision of technical support to some 11,000 telephone extensions which deal with in excess of 3 million incoming and 2 million outgoing calls a month.
The shift vacancy we have is a part time 26.25 hours a week contract based on 5 out of 7 days, covering a variety of hours, between 6am and 10.30pm Monday - Friday including weekends and Bank Holidays., Act as a first point of contact for internal and external calls.
Taking internal emergency calls on behalf of organisation.
Acting as a single repository of information for callers both internal and external.
Act as an intermediary between STH Telephone Engineers for fault reporting purposes.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
STHFT's Telecoms department is home to one of the UK's largest voice networks within the public sector.
Sheffield Teaching Hospitals NHS Foundation Trust manages the five adult hospitals and many of the Community Health Services in Sheffield and is one of the UK's busiest NHS Trusts.
We have been one of the best performing NHS organisations in the country over the last five years including winning the title of 'Hospital Trust of the Year' in the Good Hospital Guide three times.