Job Title: IT Support Technician
Location: Sheffield – On site work
Job Summary: We are seeking a skilled IT Support Technician to start a short term contract in Sheffield. The successful candidate will be responsible for configuring laptops for new users using Intune and Autopilot on Azure.
Key Responsibilities:
* Configure and deploy laptops for new users using Intune and Autopilot on Azure.
* Provide 1st line support to end-users, troubleshooting hardware and software issues.
* Ensure all devices are set up according to company policies and security standards.
* Maintain accurate records of IT assets and configurations.
* Collaborate with other IT team members to improve deployment processes and user experience.
* Assist with other IT-related tasks as needed.
Qualifications:
* Proven experience as an IT Support Technician or similar role.
* Strong knowledge of Intune, Autopilot, and Azure.
* Familiarity with Windows operating systems and Microsoft Office Suite.
* Excellent problem-solving and communication skills.
* Ability to work independently and as part of a team.
Skills:
* Proficiency in configuring and managing devices using Intune and Autopilot.
* Strong understanding of IT security practices.
* Ability to troubleshoot and resolve technical issues efficiently.
* Excellent organizational and time management skills