Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Closing Date: .
Requisition: 223383
£11.61 per hour
Hours as and when required
Sanctuary Supported Living is delighted to be recruiting for a Concierge at our homelessness service, Trafalgar House in Lowestoft.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Night Concierge will include:
* Being a first point of call to receive and direct all customer queries
* Developing good relationships with customers, helping them develop life skills
* Handling occasional emergency/challenging situations
* Ensuring an excellent service is provided to our customers
* Occasionally organising and running social activities e.g. film nights
* Some health and safety responsibilities e.g. fire safety checks
* Ensuring the security of the service is maintained
* Writing and updating customers notes
* This role will require lone working for the majority of the shift
Skills and experiences:
* Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
* Previous experience working under challenging circumstances
* Ability to use IT systems confidently
Job Reference: 223383
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
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