Your new role
We're looking for a new Customer Safety Administrator to join our Fire Safety team, where you'll support with the delivery of our Fire Risk Assessment compliance programmes.
You’ll work closely with our fire risk team and contractors to make sure the smooth delivery of our compliance programmes. This will include raising jobs, assisting with access issues, invoice payments and keeping our data up to date.
Strong admin experience is required, as well as a passion for spreadsheets. you’ll be working in a small team to make sure our most vulnerable customers have safe and working equipment. You will also be delivering excellent customer service to our internal and external customers, with prompt responses to emails and excellent communication skills. You’ll bring a self-motivated, enthusiastic and solution focused attitude to the role.
You'll be working from our Yeovil office a minimum of three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices, a cafe or at home.
This role is a fixed term contract until 31 December 2024 to cover an internal secondment.
We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out! If you'd like to discuss the role, please email victoria.price@abri.co.uk
Who we are
Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
* We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
* We’re investing in our communities, to address local issues and create opportunities for everyone
As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at .
What you can expect
What you can expect
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you!
Be yourself
Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal.