Field Collections Officer
Remote based. Manchester and North West England.
£29,000 basic + Car Allowance + Bonus + Exceptional benefits package.
A global Energy company that will offer exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy?
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for:
1. Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
2. Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
3. Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
4. Relationship building: Developing strong relationships with clients and colleagues.
To be successful in this role, you will need:
1. At least 2 years of experience in a similar client-facing role.
2. Ideally, having worked in payment collections.
3. Strong negotiation and problem-solving skills.
4. Excellent communication and interpersonal skills.
This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency.
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