TEMPORARY ROLE | Normanton | Administration I am working with a client in Normanton to recruit someone on a temporary basis for 3 months. The role is fully office based with an immediate start. Duties include: Deliver and monitor the Service Delivery Plans and KPIs. Focus on applying reasonable mitigation to failed reactive tasks, supporting relief applications, and managing extension of time requests. Focus on identification of correct problem codes, effective task diagnosis and quality/detailed updating of MRI notes. Review of Helpdesk reactive task volume-focused support for site teams where required to volume for managing workflow. Ensuring that the operatives have planned tasks that achieve maximum output. Working closely with operatives to ensure that time records are accurate and operational notes are updated and informative. Liaising with supervisors to ensure that all task data is captured on the CAFM. Engagement with KPI meeting to address and agree delivery and any occurring issues. Ensuring detailed communications, liaising with contractors for PPM and reactive work. Communicating with operators, supervisors and Subcontractors and site contacts to arrange agreeable dates for the delivery of works. Facilitating detailed planned works schedules with the Hard Services Manager Coordination of all associated documentation, aligning to specific tasks. Tracking the progress of tasks to enable reporting and meeting updates. The integral part of operational meetings links to KPI and deliverables. Delivery support to associated operational services. Various other ad-hoc duties What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4654415