An exciting opportunity has arisen for a highly motivated individual to join our fast-paced Endoscopy Unit as an Apprentice Patient Pathway Coordinator. You will help oversee the patient journey to ensure, in conjunction with booking staff, that patients are scheduled in accordance with principles and target waiting times as set out in the NHS Constitution.
We are looking for someone who is proficient in the use of IT Systems including Microsoft Office, has experience of data entry and has good typing skills. Excellent communication skills both written and verbal are essential for this post.
Alongside the job role you will be completing the Level 3 Business Administration apprenticeship. If you already hold this qualification at Level 3 or above, then unfortunately you are not eligible to apply.
Applicants are asked to carefully read the advert and Job Description before completing and submitting an application. Please ensure you clearly demonstrate how you meet the criteria in the person specification.
To be eligible for an Apprenticeship you must meet the following criteria:
1. Be 18 years old or over
2. Have the right to work in the UK
3. Have been permanently resident in the UK for the past 3 years
PLEASE NOTE: The post is initially offered as a fixed term contract; but will become permanent on successful completion of the apprenticeship.
Applications are welcome from people who have lived experience of the care system.
Key Responsibilities:
1. Work as part of the team in undertaking Secretarial workload for Gastroenterology Consultant(s)
2. Work with the Service Manager and Line manager to ensure that administrative processes for the patient pathway meet the quality standards required both nationally and within the directorate and are adhered to.
3. Ensure that all incoming and outgoing communication, including urgent matters are dealt with efficiently (including vetting correspondence and ensuring that appropriate action is taken before passing on).
For further details / informal visits contact:
Name: Cosmin Tatulescu
Job title: Gastro Service Manager
Email address: Cosmin.Tatulescu@nhs.net
Telephone number: 01708435000 Ext 6771
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