Overview
You would be a good fit for this role if you have a good understanding of the property market and can communicate well with clients on a technical level. Perhaps you have worked in an architectural practice, a property management company, or even worked as a Mechanical Engineer in a client facing role. These types of roles require a good technical understanding, property market insight, and they require you to be able to communicate with clients on a level that makes the technical jargon easy to understand.
An opportunity has just been made available to join our already well-established sales team. We are looking for someone that has worked in a sales or office environment and has a passion for business development and consulting.
Key Responsibilities
Strategic Focus:
* Engage with and build robust connections with new and existing clients, nurturing accounts while upselling accordingly.
* Identify upselling and cross-selling opportunities, enriching client relationships and driving revenue growth.
* Develop a thorough understanding of your clients' needs, anticipating their requirements.
* Spearhead our business growth strategy, driving towards a collective vision and KPIs with thorough diligence and managing your accounts.
* Collaborate closely with the UK Business Development Director to foster an account management culture.
* Elevate client experiences, delivering proposals, quotes, and bid responses promptly.
* Manage and update your CRM system, analysing data, trends and insights.
* Deliver comprehensive reports on team performance, driving improvement actions and fostering a culture of excellence.
* Listen to customer satisfaction and feedback to ensure continuous improvement.
Technical Expertise:
* Deliver compelling technical presentations showcasing our surveying capabilities, equipment, and software.
* Provide expert technical support and guidance during the sales process.
* Assist clients in understanding and selecting the most suitable solutions for their needs.
* Seamlessly handover operational plans to delivery teams, ensuring a smooth briefing process.
* You will guide clients through each stage of the sales process, navigating any questions they have along the way and follow through with a detailed transition to the assigned project manager.
* Be clear with client project specifications, expectations, and requirements ensuring clarity in your interactions with regular updates in writing.
Your individual performance:
* Set your sights on ambitious but achievable annual sales targets, driving individual and group success with tenacity and drive.
* Enhance our conversion rates and bid tendering capabilities, securing large-scale deals that elevate our business.
* Offer innovative sales solutions to navigate challenging market conditions with agility and resilience.
* Take control of your sales finances and commerciality, managing costs effectively and delivering lean productivity that fuels our sales and revenue goals.
What do you get?
* A generous basic salary and reward scheme.
* Training that allows you to transfer your skillset over to our industry.
* A vibrant, passionate, and collaborative working culture.
* A learning culture to excel through professional development and management training opportunities.
* 25 days’ annual leave (excluding bank holidays)
* Company laptop and mobile phone.
* Wellbeing and social events programme.
* Hybrid working approach with offices based in Harpenden and London.
What are the must haves?
* Excellent communication manner.
* Excellent organisational and time management skills to manage multiple tasks and priorities.
* Requirement to travel to client sites, industry events, and other locations as required.
* Excellent telephone and F2F manner.
* Understanding of cross-selling and upselling as client requirements change.
* Proficient use of a CRM system and extract relevant data accordingly.
* Use social media for business development.
* Maintain self-motivation and client-centric focus.
About us
Plowman Craven is a renowned surveying and geospatial company, distinguished for its expertise in providing cutting-edge measurement and imaging solutions. With a rich history spanning over 60 years, we have established ourselves as a leader in the field, delivering precise and comprehensive geospatial data to a diverse range of industries. Our commitment to innovation and advanced technology has earned us a reputation for excellence in areas such as land surveying, laser scanning, BIM, floor flatness and aerial mapping. Our unwavering dedication to accuracy and client-centric consultancy solutions has solidified our position as a trusted partner for projects of all scales and complexities.
We are an equal opportunity employer and shall take additional measures to support any candidate who needs assistance with the recruitment process.