Deputy General Manager – Maldron Hotel Belfast City Due to an internal promotion, an exciting opportunity has arisen for a Deputy General Manager to join the team at Maldron Belfast City. We are seeking a highly motivated and experienced individual to join our high performing team as DGM. The successful candidate will assist the General Manager in overseeing the daily operations of the hotel and ensure that our guests receive the highest level of service and satisfaction. Responsibilities: Provide strategic support to the General Manager in overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, revenue, human resources, maintenance, and sales and marketing. Ensure that all employees adhere to the hotel's policies and procedures, and provide excellent customer service to our guests. Directly lead Head of Departments Monitor the hotel's financial performance and implement strategies to maximize revenue and profitability. Work closely with the General Manager to develop and implement business plans, budgets, and marketing strategies to achieve the hotel's goals and objectives. Ensure that the hotel complies with all applicable laws and regulations. Ensure that all staff are consistently motivated and engaged to deliver excellence in service. Sucession Planning– Lead the development and continuous learning of the hotel staff. Ensure the best level of customer care within the property. Support the profitability and cost management of the hotel. Requirements: Minimum of three years senior management experience within a hotel enviroment Previous Front Office & or Food & Beverage Management experience would be an advantage Standards driven; particulary within Food & Beverage Demonstrate a strong understanding of financial disciplines and departmental profits Strong desire to progress and develop your career within hotels People leadership and experience Proven ability in developing talented employees Strong communicator; and comfortable in contributing to the overall hotel strategy. Ability to develop and build relationships and influence with all levels of the business. Knowledge of Opera and micros would be an advantage Demonstrate strong commercail understanding particularly within the areas of revenue and yield management Closing Date for applications is 21st March 2025 at 5pm. About our culture: Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.