Mersey and West Lancashire Teaching Hospitals NHS Trust
We are looking to recruit a paediatric community administrator within the Paediatric team at Southport and Ormskirk District General Hospital working 5 days a week between the hours 9am - 5pm. The post holder may be required to travel to any of our community sites within West Lancashire. The post holder will be responsible as the first point of contact for all enquiries to the service, for the registration of patients, booking patient appointments, ensuring all correspondence for the service is typed, and any other administration duties. The learning and development opportunities are vast; we consider the department to be an innovative and creative environment.
Main Duties of the Job
1. You should have excellent keyboard skills and experience working within an office setting.
2. Good communication and telephone skills and the ability to work independently are also essential.
3. Maintain and improve working knowledge of EMIS and system in relation to electronic patient data.
4. Manage a number of consultant patient lists operating in accordance with the Trust's Access Policy and in line with national targets ensuring efficient and effective use of outpatient sessions and interventional sessions.
5. Communicate with internal and external individuals in a professional manner to ensure information is of the highest quality in accordance with Trust policies.
6. Respect colleagues' differences with equality and diversity to ensure rights are not infringed.
7. Minimise risk in the use of sensitive information to ensure that the Data Protection Act 1998 is adhered to.
8. Carry out work as allocated by the Performance Pathway Coordinator & Operational Service Manager. Seek assistance if unsure of any procedure or policy.
We can offer you excellent opportunities for professional development and a friendly supportive team to work within the Paediatric team.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Job Responsibilities
Please see attached job description for further details.
Closing Date - 22nd April 2025
Interview Date - 2nd May 2025
Person Specification
Qualifications
* Educated to GCSE level in English and Mathematics and/or equivalent qualification or experience.
* RSA III typewriting / word processing skills and/or equivalent qualification or equivalent experience.
* ECDL and/or equivalent qualification or experience.
* Shorthand qualification and/or equivalent qualification or experience.
Knowledge
* Comprehensive understanding of a range of administration / secretarial procedures.
* Experience in preparing for meetings.
* Microsoft Office software.
* Ability to work as part of a team.
* Understanding of Trust Internal Policies as appropriate.
* Experience of working within NHS.
* Experience using graphics software.
Skills
* Ability to communicate effectively at all levels.
* Ability to manage / prioritise workload and work to strict deadlines.
* Capability to adapt to new and unexpected situations.
* Ability to accurately maintain computerised and manual filing / documentation systems.
* Ability to use own initiative and work independently.
* Excellent time management and problem-solving skills.
* Excellent interpersonal skills.
* Good numerical skills for the compilation of statistics.
Other
* Willing to undertake further training as required.
* Comply with Trust policies and procedures at all times.
* Understanding of the confidential nature of the role and awareness of GDPR.
* The ability to work flexibly in accordance with service needs, which may include some Saturday working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Mersey and West Lancashire Teaching Hospitals NHS Trust
£24,625 to £25,674 a year (pro rata)
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