Are you an Export Coordinator looking for a new role? Our client, who are a leading Manufacturing company within the Telford area, have urgent requirements for an Export Coordinator to join their team. Responsibilities: To work as part of a team to ensure the efficient administration processing of all orders received by the sales departments including coordination and planning of despatch dates whilst maintaining customs compliance. To provide sales support to Business Development managers and act as a customer response point for Export Distributors. Export Sales Order processing including acknowledgement, despatch planning, invoicing of orders, credit control monitoring across all brands. Raise and log shipping documentation for all exports ensuring customs and HMRC regulations are met. Ensure the business stays informed of changes to export regulations and implement changes to meet requirements (Training/courses/Webinars/Chamber of Commerce updates). Obtain and file proof of export documentation for all export shipments. Support account managers (BDM’s) and distributor customers with pricing, delivery queries, product availability and lead time requests. Liaising with supply chain, Warehousing, logistics and manufacturing departments to coordinate. Maintain internal systems and raise suggestions to improve departmental efficiency. Liaise with freight forwarders and negotiate most competitive freight rates and customer service where applicable. Implement best shipping practice and use of incoterms. Arrange export of marketing material for Exhibition & open houses. Carry out corrective action on customer complaints generated through customer care. Book transport for UK logistics to cover holidays (full training will be given). Requirements: Previous experience in a similar role desirable but not essential as full training will be given. Exceptional Customer service and interpersonal skills. Must have working knowledge MS Office and CRM software. Multitasking and time-management skills, with the ability to prioritise tasks. Accuracy and high attention to detail. Knowledge of a foreign language is advantageous. Problem solving skills Ability to work at a fast pace and to deadlines. Ability to work in a high demand/a high demand challenging environment. The package: Salary – £24K - £27K (dependent on experience). Great working environment. Full comprehensive Inhouse Training. Pension Scheme. Birthday Holiday. Health cash plan/discount portal. Please apply with your CV via CV Library and one of our consultants will be in touch