About The Role Location: Birmingham Contract: Permanent About the role The Dementia Adviser Service provides responsive and individualised support to people with a dementia diagnosis and their carers within their community. Our dedicated team provide information, advice and guidance; face-to-face, telephone and online helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. Provide a person-centred and outcomes focused information, advice and support service to people affected by dementia and their carers. You will identify their needs and the services they may wish to access, give advice about how to live well with dementia and support the improvement of their sense of wellbeing. You will need to work with a variety of other professionals, such as GP’s, memory clinic staff and other health and social care services. Support may be provided in person, over the telephone, via virtual options or in writing. You will aim to reach people affected by dementia from all communities and work to make your service as inclusive as possible. You will be working from home, but you will be spending time in the community completing home visits, attending clinics and giving dementia awareness talks to groups, therefore you must be comfortable with public speaking. Assist colleagues in delivering our Carer Information Programme. Assist in delivery of our group services. About you Be an empathetic listener, able to assess and evaluate client need in a non- judgemental manner. Able to work under pressure and manage own caseload. Self-motivated and can work independently from home using your own initiative, but equally you are a team player keen to support your colleagues. You have some knowledge or personal experience of dementia and the challenges people affected by it may face. Knowledge of relevant legislation such as the Mental Capacity Act, Safeguarding Adults, Data Protection. Able and confident to travel within the service area and visit people in their homes. Able and confident to organise and oversee memory cafes and group information sessions across the area. Experience of record keeping and client data bases and the importance of adhering to procedures and policies. Good IT skills. Able and confident to represent the needs of people affected by dementia at community events and meetings. Closing date: 16th March 2025 Interview date: 24th March 2025 About Alzheimer's Society Dementia is the biggest health and social challenge of our time. There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia. Our Values We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.Through our values we will make the greatest difference for people affected by dementia. Equal Opportunities We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.