Learning Disabilities - Support Worker, Cumbria
Client:
5 Star Recruitment
Location:
Cumbria, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
e4d355c6714c
Job Views:
8
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Job purpose:
* To enable service users with individual needs to improve their quality of life and be part of their communities.
* To promote independence, wellbeing, rights, responsibilities, and choice among service users.
* To provide day to day care and support to enable the individuals who use our services to live as independently as they wish.
Key accountabilities:
* Quality: To maintain a high level of quality in service provision by:
o Meeting quality expectations and agreed performance criteria.
o Participating and utilising management information and information collection systems as appropriate.
o Contributing to the continuous improvement of the service.
* Own Development: To continuously review own performance and development needs to assist growth and development by:
o Participating in open two-way dialogue during Performance Management meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework and skills profile for the Support Worker role.
o Participating in training and other development opportunities as agreed with your line manager.
* Health and Safety & Risk Management: To ensure a safe working environment for self and colleagues by:
o Ensuring good standard of housekeeping is maintained in own area.
o Ensuring risk assessments are completed when appropriate.
o Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate vaccinations and eye tests etc. are obtained.
o Complying with all H&S policies and procedures including serious untoward incidents and accident reporting.
* Compliance: To ensure compliance with internal and external standards and codes of conduct by:
o Meeting all regulatory requirements.
o Complying with our Code of Conduct, policies, and procedures.
* Miscellaneous: To undertake any other duties reasonably requested by the line manager.
* Service Users: To proactively deliver a high quality/person centred service provision that meets the needs of service users by:
o Supporting individuals with their personal care, which may include skin care, bathing or showering, shaving, oral care, intimate care, and continence (including management of bladder and bowels), dressing/undressing, and hair care.
o Supporting individuals with housekeeping duties, such as cooking, cleaning, laundry, ironing, washing dishes, and running errands; carrying out these tasks in full when individuals are unable to do so.
o Promoting peoples rights and responsibilities.
o Working as an effective member of the team.
o Providing advice and information for service users and others where appropriate.
o Delivering agreed support packages to quality standards.
o Liaising with external professional groups e.g. GPs, Social Services, etc.
o Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
o As appropriate, supporting services users to take their prescribed medication on time assisting them where necessary.
o Ensuring full risk assessments and risk management is delivered effectively.
o Ensuring that work is undertaken in line with Health and Safety requirements.
o Assisting the facilitation of effective care pathways.
o Supporting individuals to achieve goals and objectives as set out in their care/support plans.
o Supporting and enabling individuals to access community based services and facilities.
* Service Support: To assist in the implementation, development and delivery of the service by:
o Participating in the induction of new colleagues when required.
o Delivering all tasks on time and to agreed quality standards.
o Participating in the service user reviews with line manager or other colleagues.
* Service Development & Quality: To work collaboratively to develop the service by:
o Ensuring the service and the wider organisation of ours is represented in a professional manner at all times.
o Proactively contributing to continuously improving the service by making positive suggestions, providing constructive feedback and assisting in the implementation of agreed new ways of working.
o Ensuring day to day delivery of service provision embeds and extends our person centred approach.
* Empathy and Support: To provide empathy and support to service users by working with service users in a person-centred way, to meet needs, personal goals, and aspirations.
o Encouraging service users to achieve their potential.
o Promoting independent living through service users personal choice, advocacy, and support.
o Taking account of the views of service users families, carers, and significant others.
* Sector Quality Standards: To ensure all services are delivered in accordance with recognised standards by:
o Ensuring all services are delivered within CQC and/or Supporting.
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