Position title: Renewals Consultant Salary: £30k basic (rising to £36k with bonus OTE) Role Overview: David Astburys are currently looking for an experienced Renewals Specialist to grow our growing team. In this role, you’ll manage tenancy renewals across our properties in Islington, Hampstead, and Crouch End. You’ll work closely with both landlords and tenants to ensure smooth and timely renewals, meeting key performance targets and delivering excellent customer service. Key Responsibilities: Proactively manage the tenancy renewal process, reaching out to tenants and landlords three months before the tenancy ends. Prepare and deliver tenancy renewal documents in line with legal requirements and company standards. Meet renewal KPIs and drive business growth by identifying opportunities for cross-referrals and additional services. Work closely with Lettings, Property Management, and Sales teams to ensure a seamless process for clients and tenants. Stay updated on industry regulations and ensure all renewals comply with the latest legal standards. Personal Specification: Previous experience in lettings or customer service. Strong communication skills and attention to detail. Ability to work in a fast-paced environment and meet targets. Team player with a focus on delivering great service. This is an exciting opportunity to grow within a well-established company, with a supportive team and plenty of opportunities for career progression.