Job Description
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We are excited to offer a fantastic opportunity for a Business Analyst to join our dynamic team in Stirling. This hybrid role allows you to balance working from home with time in the office.
You will be responsible for analysing business requirements, assessing the impact of changes, investigating options, and developing and recommending effective solutions to support business change delivery.
What you'll be doing
* Ensure clear communication with stakeholders to capture detailed requirements. Use tools like user stories, use cases, and requirement traceability matrices to document and track requirements.
* Conduct workshops and interviews to gather insights. Create "as-is" and "to-be" process models to visualize changes.
* Interpret legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions to ensure compliance with externally driven
* Support business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team.
What we're looking for
* Understand the financial services industry, ideally L&P but wider FS acceptable.
* Strong Business Analyst experience (2yrs + in the role/industry)
* Possess strong interpersonal skills
* Are proficient in a wide range of information/data presentation techniques
* Have a good understanding of project methodologies and approaches
* Possess a systematic, disciplined and analytical approach to problem solving
* Have the ability to influence and negotiate with stakeholders at all levels