Job Title: Care Coordinator
Hours: 20 hrs per week
Some late working required, occasional Saturday working
Clevedon Medical Centre is located in the lovely seaside town of Clevedon and within an easy commute of Bristol. We serve 16,000 patients and belong to the Gordano Valley PCN, with whom we work collaboratively to provide the highest level of patient care.
We are fortunate to work with a team of exceptional administrative staff and Clinicians, including GP's, Physician Associate's, Advanced Clinical Practitioners, Nurse Practitioners, Mental Health Practitioners, Paramedics, Health Care Assistants and Phlebotomists.
We are looking to invite the ideal candidate to become a member of our inclusive and supportive team!
Our team of 4 Care coordinators provide extra time, capacity, and expertise to support patients in preparing for clinical conversations or in following up discussions with primary care professionals. Providing personalized support to individuals, their families, and carers to support them to be active participants in their own healthcare, empowering them to manage their own health and wellbeing and live independently, along with supporting them in share decision-making conversations.
They will work closely with the Duty GP/Advanced Clinical Practitioners to ensure that patients are triaged to the most appropriate appointment with the most suitable clinician to deliver their care, using the Accurx Patient Triage system.
Responsibilities
Accurx (patient online consults)
· Monitoring of the online Accurx Request.
· Working alongside the Accurx GP/ACP, triaging and actioning both medical and admin non urgent requests.
· Booking in patients to appropriate clinics.
· Monitoring the number of requests and giving feedback to managers.
· Train and support staff in process
· Make changes to Accurx settings as and when required ie, practice closures
Admin duties
* As part of this role, there will also be an allocation of Admin which is to be determined.
Job Types: Part-time, Permanent
Expected hours: 20 per week
Benefits:
* Company events
* Company pension
* On-site parking
Schedule:
* Day shift
* Monday to Friday
Work Location: In person
Application deadline: 28/10/2024
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