Hotel Night Manager – Stunning 5* Hotel – £32,000 – Aberdeenshire
* Night Manager
* Meals on duty
* £32,000
* Live In
* Award winning 5* Hotel
Paramount Personnel are recruiting for an experienced and customer-focused Night Manager to join its client, an award-winning, beautiful Hotel in the Aberdeenshire area. An establishment focused on a luxury hospitality experience, the successful night manager will be responsible for all night duties, which keeps to its unique customer service, delivering a fantastic hospitality experience.
Reporting to the senior management team, the successful night manager will be liaising with the entire Hotel team and will have commendable communication and leadership skills.
Night Manager responsibilities include:
* Manage and monitor activities of all employees in the Front Office department, ensuring adherence to the standards of excellence and the guidelines set in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.
* Maintain a professional and high-quality service-oriented environment at all times.
* Act as manager on duty for the hotel in the absence of the Front Office Manager, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.
* Manage the night shift in the department, ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
* Inform all Overnight staff of nightly activities, group, and VIP arrivals, as well as special requests and repeat guests.
The successful candidate will ideally have:
* Proven experience within a similar role, from a similar environment.
* Outstanding communication skills and a passion for delivering excellent customer service.
* An approachable and friendly personality, and be able to demonstrate strong leadership skills.
To apply for this excellent night manager role, please send your CV via the link or email james@paramountpersonnel.com.
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