IT Service Desk Apprentice
Apply From: 13/12/2024
Learning Provider
Delivered by WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
Employer
FEXCO PROPERTY SERVICES LIMITED
Vacancy Description
* Triage incoming technical support incidents, requests, and changes.
* Management of assigned tickets in a timely fashion.
* Provide updates, ensure ongoing customer communication is maintained.
* Provide excellent customer service.
* Work with other internal and 3rd party teams.
* Contribute to service desk incidents through to completion.
* Work alone and as part of a team.
* Work effectively on the service desk system, keeping all tickets fully updated in real time.
* Possible on-site visits as a representative of the team to resolve a technical incident, along with any other duties.
Key Details
Vacancy Title
IT Service Desk Apprentice
Employer Description
Fexco Property Services Group consists of 4 property management brands. We work with 8 out of the 10 top UK developers and we currently manage a portfolio of 90,000+ properties. Collectively, there are 12 regional offices across England & Wales supported by in-house teams which manage Admin & Finance, HR, H&S, Marketing & Communications, and Legal & Compliance, so you’ll be joining a well-established and growing group.
Vacancy Location
84 Fisherton Street SP2 7QY
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291055
Key Dates
Apply From
13/12/2024
Closing Date For Applications
2025-01-31 23:59:59
Interview Begin From
Possible Start Date
2025-02-01 00:00:00
Training
Training to be Provided
* This is a work-based apprenticeship.
* L3 Information Communications Technician Apprenticeship Standard.
Learning Provider
WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
Skills Required
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem-solving skills
* Administrative skills
* Team working
* Non-judgemental
* Good keyboard skills
* Eager to learn
* Self-motivated
Apply Now
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