Are you an experienced helpdesk administrator looking for your next opportunity? Would you like to work in a renowned company which offers upskill and training?
Randstad Construction & Property are working on behalf of a National Facilities Management company to find an experienced Helpdesk Administrator to join their team in Birkenhead. The successful candidate will be responsible for supporting business duties across a number of sites.
Location: Birkenhead
Salary: Competitive (up to £30,000 depending on experience)
Employment type: Full-time, permanent
Key benefits:
1. Annual leave and bank holidays
2. Overtime hours available
3. Training and development courses
4. Generous pension scheme
Responsibilities:
1. Provide all of the necessary administration support for the specific contract
2. Operate and coordinate all of the helpdesk functions and processes
3. Provide a single point of contact for the client, service technicians, and contractors
4. Work as part of a team to provide support and assistance wherever necessary
5. Generate and prepare monthly reports
Minimum Requirements:
1. An understanding of engineers' job roles
2. Experience in scheduling the workforce
3. Preferably worked within an FM company previously
4. Experience working on a helpdesk
5. A Level qualification or equivalent
Ideal Candidate Attributes:
1. Flexible and patient
2. A team player
3. Able to understand complex information and demonstrate attention to detail
4. Remain professional and communicate strongly
5. A can-do attitude
If this sounds like you, please get in touch by contacting Hannah Mitchell at Randstad C&P Newcastle.
Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
#J-18808-Ljbffr