Rewards and Benefits on offer:
* You will only be working Monday to Friday – no weekends!
* Company Pension scheme
* 23 days holiday plus bank holidays (which increases after 5,10 and 15 years’ service
* A permanent contract from day one.
* Superb team culture – everyone is very friendly, warm, and welcoming.
* A very secure, very well-established employer, with long term career progression.
Your New Career Opportunity:
MTrec Commercial is proudly representing our incredibly prestigious client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are looking to recruit a permanent Customer Relations Advisor as soon as possible.
You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity. If you feel you have the skills required, please apply for an immediate response!
The job you will be doing:
* Deliver high levels of service with minimal supervision
* Be able to work in a team effectively, support colleagues and promote team spirit
* Excellent literacy, numeracy and verbal communication skills
* Accurate IT skills
* Communicating with other departments within the business
* Must be able to give guidance to a customer when dealing with technical information, i.e. instruction manuals
* The role is working 8.45am – 4.45pm Monday to Friday
About you:
* Have good IT skills which include Microsoft Access, Excel and Word
* Preferably had experience working in a manufacturing customer service environment
* Good understanding of business
* Excellent organisational skills
* A good communicator and listener
* A strong team player
* Practical in their approach to problem solving