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Location: 15 High Street, Horley. RH6 7BJ
Contracted Hours Available: 14
About the Role
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Responsibilities
As a Team Leader, you will be responsible for:
1. Supporting your Store Manager in their goals to deliver commercial growth.
2. Developing a team culture of putting the customer at the heart of everything we do.
3. Leading the way for our store teams, particularly in the absence of the Store Manager.
4. Delivering great standards and exceptional service every day.
Qualifications
You will be:
1. Customer centric with a passion for driving excellent service.
2. Able to demonstrate good leadership skills.
3. Positive and forward-thinking in your approach.
4. Comfortable reviewing store performance data.
5. Commercially minded.
6. An engaging and enthusiastic team player.
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