Job reference number
Export Sales Analysis and Performance Manager : London (Hybrid)
Salary: GBP 45,944, increasing to GBP 49,654 after 12 months
10 annual bonus potential, company pension scheme with highly competitive contribution rates, generous annual leave offerin
g of 25days, plus bank holidays, increasing to 27.5days after 10years service, company pension scheme with highly competitive contribution rates
Permanent,Full time
This is a Hybrid Working role with a requirement to attend our Farringdon office, with flexibility required in line with business needs.
Be instrumental enhancing Royal Mail International (RMI) and Parcelforce customers global reach across 200 countries. Join a team that is solely focused on improving our proposition to thousands of account customers, from SMEs exporting for the first time to major e:commerce firms with established overseas markets. Our International team is dedicated to growing our customers' export business and driving significant profit to the company.
There's never been a better time to join RMI as we enter a period of significant change, entering hyper:growth for the group that positions the brand at the forefront of the market.
This is a great opportunity to make an impact, effect change, and have significant input as an Export Sales Analysis and Performance Management Manager. Your role will be responsible for exploiting sales and finance data to understand customer performance trends, opportunities/risk, and to expedite effective performance management of the 350 strong Royal Mail and Parcelforce salesforce.
About the role
- You'll analyse weekly, monthly, quarterly and year on year customer performance to allow targeted activity to capitalise on opportunities and mitigate threats to export account revenue
- You'll produce actionable reports on performance of Sales unit as whole and at campaign level
- You'll produce material for Sales engagement sessions including with MD Sales, Sales leaders and production of Sales scorecard with appropriate insightful commentary
- As Export Sales Analyst you'll regularly reviews Sales pipeline and develops and improves measures to more quickly convert deals
- You'll carry out mix of regular and ad hoc sales analysis in response to regular and specific business requirements.
- Works closely with Sales Information Team to produce and improve available data. Uses data and trend analysis to identify and propose upsell/ cross sell opportunities.
About you
To truly excel in the role, you will possess the necessary skills and experience listed below :
- Highly numerate and able to model various customer and sales scenarios
- Excellent organisational skills with strong ability to use multiple reporting tools
- Able to produce actionable data led analysis and insight to drive focused activity across 350 strong salesforce
- Excellent communication and presentation skills and proven ability to engage and influence senior stakeholders
- Able to produce regular cadence reporting and analysis and proactively improve format, content etc whilst drawing conclusions from data that allow more effective sales engagement.
- Knowledge and experience of International products and RM Sales/commercial ways of working and reporting systems is advantageous
- Highly motivated with willingness to take action, and own their own performance
Next Steps
The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews late January.
Extra Benefits
- RMG Share Schemes : partnership and matching share offer
- Family friendly support : enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Discounts and offers : there are more than 800 offers to help you save on things like groceries, days out, holidays and your h