Carbon60 are currently looking for a Customer Operations Advisor to join a client of ours based in Malton at the Sofina site. This position is a 12 week temp - perm position. Please be aware that the Sofina site is a slaughterhouse with butchery completed onsite; you will NOT be exposed to any of this.
This role is on a 2 week shift rotation with the following working hours:
1. Shift A - 7am - 3:30pm
2. Shift B - 8:30am - 5pm
No overtime opportunities available.
Main duties & responsibilities:
1. Use order book to expedite orders and speak to suppliers on a daily basis to ensure orders are on schedule.
2. Placing orders within necessary timeframes, ensuring best lead time, price and delivery times.
3. Assist stores colleagues with booking in goods/deliveries, correctly allocating stock into the storeroom.
4. Providing excellent customer service and assistance to the engineers on-site who attend the office.
5. Completing necessary steps to enable any non-stocked parts to be sourced, assessing price, lead time and delivery speed and uploaded to the stock systems.
6. Ordering stock required from suppliers.
7. Complete manual handling of stock from deliveries to storeroom including heavier items such as motors, pumps, gas bottles.
Essential skills / experience / qualifications:
1. Competent in basic IT Skills - monitoring emails, data entry, using the stock ordering systems.
2. Must be comfortable in a fast-paced and high-pressured environment.
3. Must have excellent communication skills and be comfortable in a customer-facing role.
4. Experience in storerooms/stores activities desirable but not essential, preferred for familiarity with the working environment.
5. Be able to meet the physical demands of the manual handling required in the role.
About this company:
They are a leading Specialised Industrial Service Provider, making remarkable a reality every single day. They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better".
At this company, they're committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
What are you waiting for?
As this position is a temp to perm position, the following benefits will become applicable once you are in your permanent position:
1. 25 days plus bank holidays annual holiday entitlement.
2. Ability to purchase an additional 5 days holiday subject to scheme rules.
3. Contributory Pension Scheme.
4. Cycle to Work Scheme.
5. Life Assurance.
6. Up to 1 day's paid leave to concentrate on your wellbeing.
7. A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support.
8. Company Sick Pay from day 1.
If you have any further questions or queries, please apply or contact Shelby Agius at Carbon60 Fareham.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
#J-18808-Ljbffr